Welcome to the Mackay, Isaac and Whitsunday suicide prevention resource list
Local suicide prevention services list
Navigating through a mental health crisis or supporting someone who is, can be overwhelming. To help you find the assistance you need quickly and efficiently, we’ve compiled a resource list of the suicide prevention services available to the Mackay, Isaac and Whitsunday regions.
Whether you’re facing an emergency or seeking long-term support, our resource list is designed to give you access to the help you need when you need it.
Have the local list of services available at your fingertips and download the Grapevine Group app today. You can share it easily with those in need.
Emergency
Immediate Crisis
Your local doctor (GP)
Contact your local doctor.
Phone or Chat Counselling
13YARN
24/7 FREE Aboriginal & Torres Strait Islander crisis support line. Talk with an Aboriginal or Torres Strait Islander Crisis Supporter. It’s a safe place to have a yarn.
National Debt Helpline
FREE Trained financial counsellors will assess your situation over the phone and provide you with free advice to help. If your matter is more complex, they can refer you to your closest face-to-face financial counselling service. Open Monday to Friday 9.30am to 4.30pm.
Standby Support After Suicide
24/7 FREE community crisis response to families, friends and associates who have been bereaved through suicide. StandBy respects, understands and supports the health and wellbeing of people bereaved by suicide. Their service is available for you regardless of where or when your loss occurred. StandBy will travel to you.
Face to Face Counselling
Domestic Violence Resource Service Mackay
FREE range of services for women and children who have experienced domestic and family violence.
ATSICHS SEWBU Social, Emotional, Wellbeing Unit
The Social, emotional wellbeing unit (SEWBU) helps to provide social and emotional help to Indigenous communities. The SEWBU team are committed to providing culturally appropriate and confidential support to Indigenous community, ranging from social help to mental health support.
Standby Support After Suicide
24/7 FREE community crisis response to families, friends and associates who have been bereaved through suicide. StandBy respects, understands and supports the health and wellbeing of people bereaved by suicide. Their service is available for you regardless of where or when your loss occurred. StandBy will travel to you.
National Debt Helpline
FREE Trained financial counsellors will assess your situation over the phone and provide you with free advice to help. If your matter is more complex, they can refer you to your closest face-to-face financial counselling service. Open Monday to Friday 9.30am to 4.30pm, chat 9am to 9pm.
Private Psychologists and Counsellors
See your GP for a referral.
Church Pastors, Priests and Ministers
Youth Services
Indigenous Services
ATSICHS SEWBU Social, Emotional, Wellbeing Unit
The Social, emotional wellbeing unit (SEWBU) helps to provide social and emotional help to Indigenous communities. The SEWBU team are committed to providing culturally appropriate and confidential support to Indigenous community, ranging from social help to mental health support.
Referral Services
Isaac Navicare
FREE mental health referral service for people living and working in the Isaac region. Has a Supported Telehealth facility at our Moranbah hub. Linking people with the most appropriate mental health and wrap around supports based on urgency, area of need, and financial circumstances. Monday to Friday 9am to 4pm.
Bereaved by Suicide Services
Standby Support After Suicide
24/7 FREE community crisis response to families, friends and associates who have been bereaved through suicide. StandBy respects, understands and supports the health and wellbeing of people bereaved by suicide. Their service is available for you regardless of where or when your loss occurred. StandBy will travel to you.
Local Support Groups
Carer Support Services
Suicide Prevention Training
Mental Health First Aid
Using a practical, skills-based action plan, participants learn the skills to recognise and respond to someone experiencing a mental health problem or mental health crisis, until professional help is received or the crisis resolves.
Community Owned Response to Eliminating Suicide (CORES)
Provides community-based suicide prevention training. It equips participants with the skills to identify and support individuals at risk of suicide, delivered by trained Volunteer Peer Workers.
Online Services
Australian Indigenous Health Infonet
Queensland Health Mental Health
Mental Health Phone Apps
Grapevine Group
Download the Grapevine Group app to have this list at your fingertips and book your suicide prevention training.
Isaac Community Connect App
This app provides everything Clermont, Coppabella, Dysart, Glenden, Middlemount, Moranbah and Nebo has to offer in the palm of your hand. It includes details about medical services, after hours medical services, unique experiences, community events, facilities and services, local businesses, accommodation and more.
Beyond Now
Sometimes life can be overwhelming, and suicide may seem like the only way to relieve the pain. Beyond Now is an app created to support people through these feelings. You can use this app to create your own easy-to-follow plan to help you in those moments when you can’t think straight
Headspace
The Headspace app is meditation made simple. We’ll teach you the life-changing skills of meditation and mindfulness in just a few minutes a day.







